By Peachpit Press
This authoritative, Apple-Certified education direction is designed either for execs who help Apple pcs in addition to Mac fans who are looking to improve, carrier, or troubleshoot their favourite machines. absolutely revised, this moment version covers Apple's new versions, together with the preferred Mac mini and the iMac G5. Keyed to the training pursuits of the Apple machine carrier and Apple moveable carrier certification checks, this is often the spouse curriculum utilized in AppleCare Technician education classes all over the world. The e-book begins out with easy machine conception and underlying applied sciences, then strikes directly to disguise every thing from networking and necessities to screens and inner drives-plus the nitty-gritty steps and diagrams for upgrading and troubleshooting six pattern computing device types. o particular take-apart and improve systems for the Mac mini, eMac, iMac G5, PowerMac G5, iBook G4, and PowerBook G4. o CD-ROM contains six entire carrier manuals, plus utilities and diagnostic instruments o Diagrams and step by step directions assist you grasp strategies speedy o Lesson targets and time estimates assist you plan some time o bankruptcy evaluation assessments summarize what you might have discovered The Apple education sequence is either a self-paced studying software and the significant other curriculum for the AppleCare Technician education and Apple purchaser education courses. Upon finishing the path fabric during this ebook, you could turn into an Apple qualified Technician by way of passing the Apple machine carrier and Apple transportable carrier checks. you could paintings via this booklet as a self-paced direction, sign up for the net AppleCare Technician education software, or attend a category at an Apple approved education middle. to benefit extra, visit www.apple.com/training.
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Extra info for Apple Training Series Desktop and Portable Systems
Software Install procedures are designed to allow discrete installation of specific software. While they do not totally erase a drive, it is still a good idea to back up any important customer data before doing the installation. If you are not sure of the importance of customer data on a system, check with the customer before proceeding. One excellent use of Software Install discs is resetting passwords in Mac OS X. If you forget the password to a user account, boot from the Mac OS X Install disc and choose Reset Password from the Installer menu.
7. Compare the information found under Mac OS 9 and Mac OS X. " One of the major issues you'll face when troubleshooting is determining whether the problem is due to software or hardware. With the increasing power and complexity of computer systems, making this determination has become increasingly difficult. Software problems can create symptoms that appear to be hardware-related. Hardware problems can sometimes appear to be due to unusable or incorrect software. Misdiagnosing a hardware or software issue wastes time and may lead to unnecessary replacement of service parts.
The error code appears in the Test Results portion of the AHT window. " Tools and Practices 35 36 Tools and Practices Hardware Profile Click the Hardware Profile tab to view detailed information about the hardware installed in the Mac being tested. [View full size image] The information displayed in the Hardware Profile tab depends on the Mac model. It is similar to some of the information you receive from System Profiler (discussed previously), which can run only after a successful startup. Since AHT doesn't rely on the Mac OS, you can use its Hardware Profile tab to compile detailed specifications even when a Mac refuses to open the Finder.
Apple Training Series Desktop and Portable Systems by Peachpit Press